This portal is for our pre-recorded content tool only. If your question is related to captions for a live event please contact your dedicated support technician to get the proper support, or reach out to Sales for additional information.
Articles in this section
- Frequently Asked Questions About Transcripts
- When Will My Project Be Ready For Editing?
- Live Captions
- Can I cancel my order?
- Can I change media file after I submitted a project?
- Can I change transcript file after I submitted a project?
- What is ProSync?
- Is there a file size restriction?
- What Type of Media do you Accept?
- SyncWords Terminology