Accessing Source Materials

SyncWords automatically stores all media and transcript files that you upload. You can access and download these source materials from the Project Page once your captions are complete.


Step 1 - Open Project Page

On your Dashboard, select the project whose source materials you would like to access. This will take you to the Project Page.

Step 2 - Access Source Materials

On the left side of the screen you will see a number of Project Options including, Manage Caption Presets, Review Timestamps, Edit Project Information, Request ProSync, Download Media, Download Transcript, and Resync Project.



Step 3 - Download

To download your source materials, simply click the Download Media or Download Transcript link and save to your local disc. 


Have more questions? Submit a request


Article is closed for comments.