SyncWords Support

Accounts

• Create a Free Account
• Account Types
• Email Alerts
• Change Password
• Change Personal Information
• Change User Permissions (For Enterprise Administrators)

Projects

• Create New Project
• Finding Projects On Your Dashboard
• Incomplete Projects
• Finding Projects Within Your Organization
• Accessing Source Materials

Caption Customization Tools

• How to Output Captions
• Advanced Caption Output Settings
• Caption Profiles
• Confidence Report

Review Tool

• Review Tool Features
• Show Timing Confidence
• Retime Radius Settings
• Edit Transcript
• Timing Anchors
• Cues
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Billing

• Add New Payment Method
• Manage Payment Methods
• Download Recent Billing History

Video Players and Using Captions

• Adding Captions to Vimeo
• Adding Captions to YouTube
• Adding Captions to Windows Media Player on Your Local Disc

Transcription

• Add a Timing Anchor Via Your Transcript
• Transcription Support Materials
• Transcription Style Guide
• Frequently Asked Questions About Transcripts

Helpful Videos

• Review Tool Tutorial
• SyncWords How To Video