SyncWords Support

API

• API Quick Start

Projects

• Create New Project
• Finding Projects On Your Dashboard
• Incomplete Projects
• Finding Projects Within Your Organization
• Accessing Source Materials

Caption Customization Tools

• Open "Always On" Burned in Captions
• Translating your captions
• Frame Rate and Time Code Detection
• Shot Change Detection
• Time Borrowing and Caption Reading Rate
• Caption Auto-Placement

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Transcription

• Enterprise Transcription
• Transcript Turn Around Times
• Transcript syntax for speaker labels, cues, and tokens
• Add a Timing Anchor Via Your Transcript
• Transcription Support Materials
• Transcription Style Guide

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Pro Caption Editor

• Comments
• Pro Caption Editor - Overview & FAQ
• Caption Editor Keyboard Shortcuts
• Multi Select Captions
• Positioning Captions

Accounts

• Create a Free Account
• Account Types
• Email Alerts
• Change Password
• Change Personal Information
• Change User Permissions (For Enterprise Administrators)

Review Tool

• Review Tool Features
• Show Timing Confidence
• Retime Radius Settings
• Edit Transcript
• Timing Anchors
• Cues

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Billing

• Group Billing
• Add New Payment Method
• Manage Payment Methods
• Download Recent Billing History

Video Players and Using Captions

• Adding Captions to YouTube
• Adding Captions to Vimeo
• Adding Captions to Windows Media Player on Your Local Disc

Helpful Videos

• Authorized Users for Enterprise Clients
• How to use the SyncEditor
• Billing Groups for Enterprise Clients
• How to Use YouTube with SycnWords
• How to Use Vimeo with SyncWords
• How to Use Kaltura with SyncWords

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Integrations

• Slack Integration
• YouTube Integration
• Vimeo Integration
• Kaltura Integration